Privacy Policy

Effective Date: September 20, 2026
Last Updated: September 20, 2026

Centurion Lab Supply (“Centurion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, create an account, request a quote, place an order, subscribe to communications, or otherwise interact with our products and services.
‍
This Privacy Policy describes the types of information we may collect, how we collect and use that information, when we may disclose it, the choices available to you, and the privacy rights that may apply to you.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

‍1. Information We Collect

‍Depending on how you interact with Centurion Lab Supply, we may collect the following categories of personal information.
‍
‍Contact and Identification Information
‍
‍This may include:
• Name
• Company or organization name
• Billing and shipping address
• Email address
• Telephone number
• Job title or business role
• Customer or account identifiers
‍
‍Order and Transaction Information
‍
‍When you purchase products or request a quote, we may collect information such as:
• Products purchased or requested
• Order history
• Purchase amounts
• Billing and shipping information
• Returns, refunds, or exchanges
• Communications relating to your order
• Business purchasing information

‍Payment Information

‍Payments may be processed by third-party payment processors.

Depending on the payment method used, payment processors may collect information such as your credit or debit card number, expiration date, security code, billing address, bank information, or other payment credentials.

Centurion Lab Supply generally does not directly store complete payment-card numbers when transactions are processed through third-party payment processors.

Payment information is handled according to the privacy and security practices of the applicable payment provider.

‍Account Information

‍If customer accounts are available, we may collect:
• Username or account identifier
• Password or authentication information
• Saved addresses
• Order history
• Account preferences
• Passwords may be stored by our website or authentication provider in an encrypted or hashed form rather than as readable passwords.

‍Communications

‍When you contact us by email, telephone, SMS/text message, contact form, chat, or another communication channel, we may collect the information contained in those communications.

This may include customer-service requests, quote requests, product inquiries, feedback, and records of communications.

‍Device and Internet Information

‍When you use our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Referring website
• Pages viewed
• Date and time of visits
• Website interactions
• Approximate location derived from an IP address
• Cookie and similar technology identifiers

‍2. How We Collect Information

‍We may collect personal information:
• Directly from you when you place an order, create an account, request a quote, contact us, or submit information through our website.
• Automatically through cookies, pixels, analytics technologies, server logs, and similar technologies.
• From payment processors, shipping carriers, e-commerce platforms, analytics providers, marketing providers, and other service providers.
• From business customers, organizations, or authorized representatives with whom we have a business relationship.
• From publicly available sources where permitted by law.

‍3. How We Use Personal Information

‍We may use personal information to:
• Process and fulfill orders
• Process payments and refunds
• Provide quotes and product information
• Create and maintain customer accounts
• Communicate regarding orders, shipping, returns, and customer-service matters
• Respond to questions and requests
• Provide transactional email and SMS notifications
• Send marketing communications where permitted by law and consistent with your choices
• Operate, maintain, troubleshoot, and improve our website
• Analyze website traffic and customer interactions
• Detect and prevent fraud, unauthorized transactions, abuse, and security incidents
• Maintain business and transaction records
• Enforce our agreements and policies
• Protect our customers, Centurion Lab Supply, and others
• Comply with applicable legal, regulatory, tax, accounting, and reporting requirements
• We may also use information for other purposes disclosed to you when the information is collected or with your consent where required.

‍4. Cookies and Similar Technologies

‍Centurion Lab Supply and our service providers may use cookies, pixels, tags, local storage, and similar technologies.
‍
These technologies may be used to:
• Keep the website functioning properly
• Remember customer preferences
• Maintain shopping-cart or account sessions
• Understand website usage
• Measure website performance
• Detect errors or security issues
• Analyze traffic and customer interactions
• Measure marketing effectiveness
• Provide or measure advertising where applicable
• Some cookies are necessary for the website to function, while others may relate to analytics, preferences, or advertising
• Where required by applicable law, you may be provided with controls to manage non-essential cookies
• Disabling certain cookies may affect website functionality.

‍5. Analytics

‍We may use third-party analytics services, such as Google Analytics or comparable providers, to understand how visitors interact with our website.

Analytics providers may collect information such as your IP address, device information, browser information, pages visited, referring pages, approximate geographic location, and interactions with the website.

We use this information to evaluate website performance, understand customer behavior, improve our website, and evaluate marketing efforts.

‍6. Email Communications and Marketing

‍We may send transactional emails relating to:
• Orders
• Payments
• Shipping
• Account activity
• Customer-service requests
• Quotes
• Product inquiries

If you consent to marketing communications or otherwise receive them as permitted by applicable law, we may also send promotional emails regarding products, services, company updates, or special offers.

You may unsubscribe from marketing emails by using the unsubscribe link contained in those messages.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications.

‍7. SMS/Text Messaging

‍If you provide your telephone number and consent to receive SMS or text communications from Centurion Lab Supply, we may send messages consistent with the consent you provided.

Messages may include:
• Order updates
• Shipping notifications
• Customer-service communications
• Quote follow-ups
• Account notifications
• Promotional or marketing messages where separately authorized

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages by replying STOP. You may also contact us using the information provided below.

Consent to receive marketing text messages is not a condition of purchasing products or services from Centurion Lab Supply.

We do not sell or share mobile telephone numbers or SMS consent information with third parties for their own independent SMS marketing purposes.

We may disclose information to service providers that help us operate our messaging program, subject to appropriate restrictions.

‍8. How We Disclose Personal Information

‍We may disclose personal information to third parties when reasonably necessary to operate our business, including:

‍Service Providers
‍
‍We may disclose information to companies that provide services on our behalf, including:
• E-commerce and website hosting providers
• Payment processors
• Shipping and logistics providers
• Customer-service platforms
• Email providers
• SMS providers
• Analytics providers
• Fraud-prevention and security providers
• IT and cloud-service providers
• Accounting and professional-service providers

These providers may access personal information as necessary to provide services to us.

‍Shipping and Fulfillment

‍We may provide names, addresses, telephone numbers, email addresses, and order information to shipping carriers, fulfillment providers, distributors, manufacturers, or other parties involved in fulfilling an order.

‍Legal and Safety Purposes

‍We may disclose personal information when we reasonably believe disclosure is necessary to:
• Comply with applicable law or legal process
• Respond to lawful government requests
• Investigate suspected fraud or unlawful activity
• Enforce our agreements or policies
• Protect the rights, property, or safety of Centurion Lab Supply, our customers, or others

‍Business Transactions

‍If Centurion Lab Supply participates in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

‍9. Sale or Sharing of Personal Information

‍Centurion Lab Supply does not sell personal information for money.

Certain advertising or analytics technologies may, depending on their configuration and applicable law, constitute “sharing” or “sale” of personal information under California privacy law even when no money is exchanged.

Where applicable, California residents may have the right to opt out of the sale or sharing of personal information.

If Centurion Lab Supply engages in activity considered a sale or sharing under applicable California law, we will provide the legally required opt-out mechanism and honor applicable opt-out preference signals, including qualifying Global Privacy Control signals, as required by law.

‍10. California Privacy Rights

‍California residents may have certain rights under the California Consumer Privacy Act (“CCPA”), as amended, if the law applies to Centurion Lab Supply and the particular information or processing activity.

Depending on applicable law, these rights may include:
‍
‍Right to Know
‍You may have the right to request information regarding the personal information we have collected about you, including applicable categories of information, sources, purposes, disclosures, and specific pieces of personal information.
‍
‍Right to Delete
‍You may have the right to request deletion of personal information we collected from you, subject to legal exceptions.For example, we may retain certain information when necessary to complete transactions, maintain required business records, detect security incidents, prevent fraud, exercise legal rights, or comply with legal obligations.
‍
‍Right to Correct
‍You may have the right to request correction of inaccurate personal information we maintain about you.
‍
Right to Opt Out of Sale or Sharing
‍If we sell or share personal information as those terms are defined under applicable California law, you may have the right to direct us not to sell or share your personal information.
‍
Right to Limit Certain Uses of Sensitive Personal Information
‍Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.Centurion Lab Supply does not intend to use sensitive personal information to infer characteristics about consumers.
‍
‍Right to Non-Discrimination
‍We will not unlawfully discriminate against you because you exercise an applicable privacy right.

‍11. Exercising Your California Privacy Rights

‍To submit a privacy request, contact us at:
‍Email: support@centurionlabsupply.com
‍Online: www.centurionlabsupply.com
‍Telephone: (888) 836-4119
‍
Please indicate that your request concerns your privacy rights and provide sufficient information for us to identify the information associated with you.

We may need to verify your identity before processing certain requests. Information provided for verification will be used for that purpose.

You may also use an authorized agent to submit certain requests where permitted by law. We may request documentation demonstrating that the agent is authorized to act on your behalf.

We will respond to valid requests within the time required by applicable law.

‍12. Global Privacy Control and Browser Signals

‍Where required by California law, Centurion Lab Supply will recognize qualifying browser-based opt-out preference signals, including Global Privacy Control (“GPC”), as requests to opt out of the sale or sharing of personal information for the browser or device sending the signal.

Because these signals are generally associated with a particular browser or device, you may need to enable the signal separately on each browser or device you use.

Other browser “Do Not Track” signals may not provide a uniform or legally recognized mechanism. Unless otherwise required by law, our website may not respond to such signals.

‍13. Data Retention

‍We retain personal information for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.

Retention periods may depend on factors including:
• The nature of the information
• The duration of our relationship with you
• Order and transaction history
• Warranty, return, or customer-service requirements
• Tax, accounting, and regulatory obligations
• Fraud-prevention and security requirements
• Potential or actual disputes
• Applicable statutes of limitation

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our policies and applicable law.

‍14. Information Security

‍Centurion Lab Supply uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

These safeguards may include measures such as encrypted connections, access controls, authentication measures, payment processing through specialized providers, and security controls provided by our website and technology vendors.

However, no website, electronic transmission, storage system, or security measure can guarantee absolute security. You should use appropriate precautions when communicating or conducting transactions online.

‍15. Children’s Privacy

‍Centurion Lab Supply’s website and services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without legally required authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us using the information below.

‍16. Third-Party Websites and Services

‍Our website may contain links to websites or services operated by third parties.

Centurion Lab Supply does not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

‍17. Changes to This Privacy Policy

‍We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When we update the policy, we will revise the “Last Updated” date at the top of this page.

Where required by law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

‍18. Contact Us

‍Questions, concerns, or privacy requests regarding this Privacy Policy or Centurion Lab Supply’s privacy practices may be directed to:
Centurion Lab Supply
‍
Operated by:
Centurion Lab Supply
3731 W Warner Ave
Santa Ana CA 92704
‍
Email: support@centurionlabsupply.com
Phone: (888) 836-4119
Website: www.centurionlabsupply.com

For privacy-rights requests, please include “Privacy Request” in the subject line of your email so that we can appropriately route your request.